Face-to-Face Engagement Still Characterizes World's Second-Largest Consumer Market as Millions of Street Merchants Satisfy Customer Needs Without Omni-Channel Innovation
Dec 21, 2017 - PR Newswire
By: Noha Georges
Recently, while visiting the West Coast, I had the opportunity to attend an incredible meeting of board members and executives from a variety of organizations and industries.
Dec 21, 2017 - Forbes
By: Ryan Shelley
SEOs have access to massive amounts of data, and columnist Ryan Shelley asserts that we must learn how to overcome information overload and focus on what drives results.
Dec 12, 2017 - Search Engine Land
By: Adrian Fernandez
Adrián Fernández, general manager at Pantone, explains how color can be tamed while also being responsive.
Dec 11, 2017 - WWD
By: Sally Ann Lopez
Retailers have mastered the art of curating a superior customer experience up to the point of purchase, but new research indicates they're missing the mark when it comes to delivering the superior aftermarket experience today’s customer expects and, as importantly, they're missing out on new revenue opportunities.
Dec 11, 2017 - Total Retail
By: Dave Kirkpatrick
Recent changes Google has made to YouTube in order to establish a stronger net of brand safety are impacting the livelihood of the site's content creators.
Dec 11, 2017 - Marketing Dive
By: Sacha Berlik
According to a study by the CMO Council, a quarter of the world's marketers have reported specific examples where their digital advertising appeared alongside offensive and compromising content. It’s no surprise, then, that almost three quarters (72%) of respondents engaged in programmatic buying are concerned about their brand placement, and integrity.
Dec 6, 2017 - Econsultancy
By: Laura Patterson
The CMO Council and Deloitte study found that 70% of CEOs expect CMOs to lead this effort. Yet according the study, just 1 in 6 of the 200 participating CMOs reported spending a lot of their time teaming with leadership executives on global business and strategy.
Dec 6, 2017 - Hospitality Net
By: Shirley Brady
The CMO Council offers a free webinar on customer-centric marketing at 1pm EST today.
Dec 6, 2017 - brandchannel
By: Ryan Westwood
A study by the CMO Council found that 85 percent of business owners believe partnerships are essential for business success, but over half (60 percent) of those favored alliances fail.
Dec 6, 2017 - Forbes
By: Harry Chemko
Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. All the interactions — in-store, chatbot, email, phone, text, website, app, messenger service, Facebook — must be unified and personalized.
Dec 5, 2017 - Wireless Week
By: Rimma Kats
Marketers are taking a number of actions to tackle growing concerns about brand safety.
Dec 1, 2017 - eMarketer
By: Katie Richards
Ad-tech companies are on the hunt for some brand-savvy marketing leaders to swoop in and build out these respective brands.
Dec 1, 2017 - AdWeek
By: Mark Gundlach
Packaging is recognized as one of the last truly mass platforms for brands to communicate with their consumers, and it comes with the added power at being at the point of transaction.
Nov 29, 2017 - packagePRINTING
By: Michael Stelzer
Marketers still struggle with mastering the customer journey, which makes it difficult for many to understand where best to place their development spend.
Nov 16, 2017 - Which50.com
By: Sara Fischer
A handful of advertisers have pulled their ads from Fox News in response to Sean Hannity's coverage of the Roy Moore sexual harassment saga.
Nov 14, 2017 - Axios
By: KC Claveria
The CMO Council’s recent report found that while most brands identify enhancing the product ownership experience as a key differentiator, there’s a significant gap in their efforts to take advantage of post-purchase revenue, profit and relationship-building opportunities.
Nov 10, 2017 - Business2Community
By: Bart Mroz
A CMO Council study found that consumers want a smaller number of key channels—such as the company website, email, and a direct phone line—to be available and responsive.
Nov 10, 2017 - National Community Media Alliance
By: Lucia Moses
Between Trump fever and advertisers finding their ads running against racist videos on YouTube, advertisers’ obsession with brand safety is at a peak these days.
Nov 7, 2017 - Digiday