Program Overview

The Marketing Transformers: Agents of Change

Action Figures Remaking the World of Connected Marketing

New agents of change and practitioners in growth engineering and revenue science are playing pivotal roles in marketing’s digital paradigm shift and reinvention on a strategic and operational level. Today, complex, AI-infused marketing technology stacks multiply data sources and market sensing abilities. Automated, predictive execution platforms bring new levels of localized marketing precision, hyper-personalization, productivity, and performance. AI innovations scale and automate marketing functions, adding intelligence, invention, and inspiration to all aspects of the planning, go-to-market (GTM) operations, customer journey, buying, and brand experience.

Determining the optimal way to go to market is no longer an annual undertaking as the current Tariff Turmoil and past Pandemic Pandemonium have vividly illustrated. Becoming more agile at exploiting opportunities, pre-empting issues or threats, as well as creatively leveraging new consumer shifts, trends and news developments makes tech-driven, “on-demand” marketing planning and operational flexibility a critical competency in global marketing organizations.

 

background

In addition to critical leadership shortages in digital marketing teams, there are many forces and factors compounding chief marketer pressure and urgency to “improve every go-to-market move.” These include:

  • Multiplying revenue demands on global marketing teams to position and launch new products more repeatedly, effectively and successfully (HBR: 30K launched annually, 95% fail).
  • Strategic acumen from inside and outside the organization required to crystallize the value proposition, refine the messaging, and validate the market need and opportunity ahead of launch.
  • Product development, sourcing and delivery systems to be better aligned and synchronized with automated demand chain marketing, smart pricing, in-store execution and point-of-sale placement.
  • AI-powered profiling, targeting, and segmentation, as well as real-time feedback, to make products and services more relevant and desirable on a personal, social, cultural and ethical level in all geographies.
  • New digitally driven creative campaigns now have to trigger and amplify word-of-mouth and spark social media buzz while also being appropriate across borders, genders and values.
  • Influencer share-of-voice and third-party editorial has to accelerate interest, trial and trust; incentives and consumption ideas have to drive repeat purchase and use.
  • Channels of distribution, business partners and sales organizations have to be primed, prepared and pointed towards qualified and predisposed customer opportunities.
  • Customer experiences have to be consistent and satisfying across all channels of engagement to gain product purchase and adoption; eCommerce has to be frictionless and after-market support available on-demand.
  • Creative strategies and marketing content now have to be versioned, modified, and translated for local markets and different requirements at velocity and scale; marketing supply chains have to be fine-tuned and managed more efficiently online through cloud platforms and automation

In its new marketing leader profile series, the CMO Council shines a light on this new tech savvy breed of Marketing Transformers. Our interviews with digital innovators, early adopters, change agents, and next practice visionaries will address:

  • Where they are seeing the most value and benefits from marketing/advertising technology innovation and deployment in their organizations?
  • Which key stakeholders and functional leaders need to be embraced in mapping and modeling marketing technology deployment from an operational, customer touch and brand protection perspective.
  • What segments and sources of data are most valuable to unify, curate, sift and harvest for decision making, campaign/spend effectiveness and measurement.
  • How to prioritize, map and focus their digital marketing transformation journeys to find new routes to revenue and customer value creation.
  • Making a business case for marketing transformation spend and retaining ownership of key processes and functional areas.
  • Evidencing the right measures and metrics to justify investments and resource allocations.

Research: Survey & Reports

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Curated Facts & Stats

28% of CMOs consider the integration of emerging technologies such as AI, as the biggest challenge for their organizations.

Source: Dentsu

Global Martech Software Forecast, 2023 To 2027, we expect worldwide spending on marketing technology tools to surpass $215 billion by 2027, implying a 13.3% annual growth rate.

Source: Forrester

The global marketing technology (MarTech) market was valued at USD 325.7 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 19.8% from 2023 to 2030.

Source: Grand View Research

The growing demand for social media management tools, rising employment of chatbots, and increasing need to gain a holistic view of marketing efforts and measure the impact of campaigns among marketers represent some of the key factors driving the market.

Source: IMARC Group

Martech is more important than ever, and martech budgets are continuing to grow. The global market for Martech and Salestech is estimated to be worth $508.9bn in 2022/23.

Source: Ixa Hub

Today’s marketers are strategic storytellers, weaving customer engagement into tangible business results. Their mission: forge powerful connections between consumers and the brands they adore.

Source: Netcore Cloud

Customer expectations are rising. Marketing technology -- martech -- is the key to meeting and exceeding those demands.

Source: Martech.org

At least 40% of US CEOs expect CMOs to focus on five key growth challenges: revenue, market share, competition, reputation, and company narrative.

Source: eMarketer

Gartner’s 2023 Marketing Technology Survey reveals that martech utilization has plummeted to 33%, creating risk and drawing CMOs into a choice of how to respond. CMOs must balance AI pursuits with the need to maximize returns on existing investments.

Source: Gartner
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Program Themes

  • CMO - CIO Alignment
  • Role of CMO
  • CX Strategy
  • MarTech
  • Global Trends
  • Digital Marketing
  • Marketing Innovation
  • Digital Transformation