10/2/13 7:30 am IST/ 10:00 am SGT/ 12:00 pm AEST
Nicolas Kontopoulos, Senior Director of Global CRM Marketing, SAP
As part of SAP Global CRM Solution Marketing team Nicholas is responsible for developing the SAP Global Omni-Channel go-to-market strategy. Nicholas has over 21 years of experience working across a broad range of Industry Verticals in roles ranging from Business development, Sales and Marketing. Prior to joining SAP in 2007, Nicholas worked as a Sales Management Director within The Capita group who are the United Kingdom’s market leader in providing BPO services. During the course of his career, Nicholas has passionately pursued business strategies that harness and intelligently exploit the power of CRM technologies, both within the businesses he has worked and those clients he has served.
Liz Miller, Vice President of Marketing, CMO Council
As a marketing strategist, thought leadership innovator and tactical leader of company-wide initiatives for the Chief Marketing Officer (CMO) Council and Business Performance Innovation (BPI) Network, both GlobalFluency owned companies, Liz Miller interprets the voice of the customer through enhanced customer insight. Miller is a driver and champion of transformational programs and has had the honor of being a guest speaker for multiple customer and industry events around the globe.
Nicolas Kontopoulos, Senior Director of Global CRM Marketing, SAP; Liz Miller, Vice President of Marketing, CMO Council