Market Sense-Ability Center
The CMO Council's new Market Sense-Ability Center is dedicated to the growth of sustainable competitive advantage through the development of Market Sense-Ability.
In partnership with:
MarketCulture Strategies works with corporations around the world to improve competitiveness through the adoption of market-centric values, practices and skills. MarketCulture offers benchmarking, strategic planning, skills assessment, training and transformation services that result in more dynamic businesses and measurable improvements in sales growth, profitability and customer satisfaction.
The increasing speed, complexity and turbulence of global business in the 21st Century require organizations to cultivate a new cultural mindset of Market Sense-Ability. Successful companies today have the capacity to understand, predict and respond to changing customer needs, new market directions and shifting competitive dynamics. Companies who achieve this Market Sense-Ability can expect to out-perform their peers.
The CMO Council's new Market Sense-Ability Center is dedicated to the growth of sustainable competitive advantage through the development of Market Sense-Ability. You can take the CMO Sense-Ability Audit to rate your own company's level of Market Sense-Ability. You can also read our new white paper on the Ever-Alert Enterprise and download other relevant articles and content.
Facts & Stats
It's time for Customer Listening 2.0 • CustomerThink
General Motors Needs a Culture Change • CustomerThink
Effective leadership: Building a successful corporate culture • International Business Times
For radical innovation, corporate culture matters more than location • MIT Sloan Management Review
Market-focused products generate sustainable businesses • Financial Post
Studies & White Papers
- Is Your Company as Customer Focused as You Think? (Forbes, MIT Sloan Management Review Staff, 06.16.10)
- Listening To Customers In New Ways Uncovers Countless Opportunities For Differentiation And Innovation (1to1 Media, 12.2009)
- It's Time For Customer Listening 2.0 (Customer Think, 12.09.2009)
Chief Culture Officer: How to Create a Living, Breathing Corporation.
By Grant McCracken
Contending that culture is an overlooked factor in successful businesses, anthropologist and Massachusetts Institute of Technology researcher Grant McCracken makes the case for the creation of a chief culture officer atop each company. Entertaining and provocative—in a chapter called "Philistines," he directs disdain at such figures as Harvard Business School professor Clayton Christensen and Scott Cook of Intuit—a ton of examples and case studies make this a thought-provoking read (Bloomberg Business Week:Best Innovation and Design Books of 2009).