This 3-day interactive event brings together senior level customer experience executives across all industries to address cross-channel customer experience trends and challenges. From ideas for creating and enforcing a customer-centric culture to investing in groundbreaking customer experience initiatives, this event will arm you with immediate strategies for driving consumer loyalty and boosting long term profitability. Check out www.the-customer.com to view the agenda, join the conversation on our LinkedIn and learn about early bird discounts to attend the conference! The producers of eTail bring you the most comprehensive cross-industry customer experience event – Next Generation Customer Experience. With the continued commoditization of goods and services, providing an exceptional customer experience that is more important than ever.